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How to be a customer-friendly real estate agent in Bengaluru

How to be a customer-friendly real estate agent in Bengaluru

Now that you’ve chosen to step into the vibrant world of real estate, be prepared for a roller coaster ride of the trade. You are going to be one of the busiest entrepreneurs in the city with this versatile industry bouncing back once again with its magic.

In order to succeed, there are a few characteristics you must work on, or naturally possess to work your way through your customers. Yes, it sure does involve a lot more to build upon to rise in your career graph. We tell you how:

Know your subject well

With information available on the internet at the click or scroll of the fingertips, it is not easy to fool anyone these days. The field of real estate is only just being regarded as an organized sector unlike in the past. This is why customers can be a little more cautious when they go through a broker/real estate agent. They will have a number of queries and doubts about the city, the potential of the location, future infrastructure, documents required, property registration process, etc. You will need to equip yourself with all pertinent information especially research reports and data. This will create the right impression on your customers who will then gradually learn to trust you.

If you are associated with only top projects like those of HM Constructions https://www.hmconstructions.com/ it will be much easier for you to convince your customers since all of the major projects by the Group are in prime locations with guaranteed appreciation and a lifetime of luxury living.

Be an ace communicator and listener

The way you speak and work your charm through your words can greatly influence a property buyer. Most customers will have their own set of queries and grievances about property purchase and individual projects. You must be equipped with all the minute details and added advantages of each project that you can present in an exciting way. For example, not all residential projects in the city offer Concierge Services or have an inhouse Facility Management Department such as those in HM Indigo http://hmindigo.co.in/, HM Tropical Tree https://hmconstructions.com/index.php/projects/details/hm-tropical-tree, HM Grandeur https://hmconstructions.com/index.php/projects/details/hm-grandeur, HM Symphony, and many others. This gives you more reasons to bank on HM Constructions https://www.hmconstructions.com/ to deliver the best of luxury living choices, therefore making it easier for you to market them.

Not all have the gift of listening. Remember to work on this vital mode of silent communication that can work in your favour when you are selling a house to your new clients. Giving your customers precious time to listen to what they are looking for, engaging them in serious conversation, not rushing them into the deal, and ensuring you fix an appointment at their convenience without overlapping another appointment, can win you respect and well, more customers. Because if you are a patient listener, they will find that an asset and recommend you to others. This is how you’ll build your reputation and, in the process, your business too!

Go the extra mile

Everyone wants to feel important, most of all your homebuyers. For a majority of homebuyers, their home is the single most expensive purchase they make in their lifetime. It is an emotional journey for most, especially when they’ve put in their life’s savings into their future home. You must understand and imbibe this sentiment and help them make that all-important decision which will get you a hefty earning too. So, how do you do those extra acts of goodness?

Here are a few of them.

Show a model house: If your home-seekers want to see a sample house, arrange for an open house session in the project of their choice. At HM Constructions, the reputed Group gives their real estate agents the privilege of hosting an open house where potential customers are given a walk-through of the projects.

Arrange home finance: Find out if your homebuyers are looking at easy finance without the painful and long wait-over paperwork. If you are a real estate agent associated with HM Constructions, it’s a breeze to recommend the banks on board with the Group’s various luxury projects spanning thriving neighborhoods in the city.

Home décor services: There is a possibility that once you have struck a rapport with your customers, they may consult you on every tiny aspect of their home. One of the first things they could enquire with you is about an interior designer to do up their home, or a carpenter, plumber, etc. Ensure you have a database or network of trusted professionals you can refer them to.

Negotiate wisely

As a registered real estate agent with trusted developers, you will be ensured of your percentage as your commission. Remember to keep a practical margin and don’t get too greedy. If you are, your customers will sense it and not deal with you. You must, therefore, know where to draw the line between profit and avarice.

Keep in touch

Well after you’ve sealed the deal on a property, send out ‘thank you’ notes or festival greetings to your customers. However, refrain from spamming them with too much mail!

Also, see if you can get their testimonials which you can put out in the public domain and on your website as a safe marketing tool for your business. It can go a long way in helping you source new clientele based on your happy customers.

Put on that warm smile and your professional hat, and you’re all set to clinching the best deals on your properties!

Contact us to know more @888 0225555 about our projects

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